Store policy

Customer Care

At Rang Kaari, we are committed to providing excellent customer care to ensure your shopping experience is seamless and enjoyable.

If you have any questions, concerns, or require assistance, please reach out to our dedicated customer support team via our "Contact" page on the website. We aim to respond to all inquiries within 3-4 business days.

Order Changes and Cancellations:

We understand that circumstances may change. If you need to modify or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, keeping in mind that once an order has been processed, changes may not be possible. For more details, refer to our Cancellation, Return and Refund policy.

Returns and Exchanges:

Your satisfaction is our priority. If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions for returns or exchanges. For more details, refer to our Cancellation, Return and Refund policy.

Privacy & Safety

We respect your privacy and are committed to keeping your information secure.

Personal Information:

Your personal information is used solely for order processing, shipping, and customer support. We do not share, sell, or disclose your information to third parties without your consent. For more details, please review our Privacy Policy.

Secure Transactions:

We prioritize the security of your transactions. All payment information is encrypted using industry-standard protocols to ensure a safe and secure shopping environment.

Newsletter Subscription:

If you choose to subscribe to our newsletter, rest assured that your email address will only be used to provide you with updates, promotions, and relevant information. You can unsubscribe at any time by clicking the "unsubscribe" link in the newsletter.

Wholesale Inquiries

For wholesale inquiries and collaborations, we welcome the opportunity to work with businesses and individuals who share our passion for art.

Wholesale Pricing:

Please reach out to our team via our "Contact" page on the website to inquire about wholesale pricing, minimum order quantities, and any other details. We look forward to establishing mutually beneficial partnerships.

Custom Orders:

We may accommodate custom orders for bulk purchases or specific requirements. Reach out to our team, and we will work with you to meet your needs.

Payment Methods

We offer various secure payment methods to make your shopping experience convenient and trustworthy.

Accepted Payment Methods:

We accept major credit cards and debit cards. Additionally, we may offer other payment options, such as UPI and wallet transactions, depending on your location.

Currency and Taxes:

All prices are listed in INR. Taxes, if applicable, will be calculated and displayed during the checkout process. Please review your order summary for the total cost, including taxes and shipping fees.

These policies are designed to ensure transparency, trust, and satisfaction throughout your shopping experience at Rang Kaari. For more detailed information, please refer to our comprehensive Terms and Conditions page.